Question 1

What types of engines do you sell?

Accepted Answer

We offer a wide range of used and rebuilt engines for various vehicle makes and models. Our inventory includes petrol and diesel engines from European, Asian, and American manufacturers.

Question 2

How do I know which engine fits my vehicle?

Accepted Answer

You can search by make, model, and year on our website. For the best match, provide your VIN code when contacting us, and our experts will help you find the perfect engine.

Question 3

What is the difference between used and rebuilt engines?

Accepted Answer

Used engines are sourced from vehicles and tested for functionality. Rebuilt engines have been disassembled, inspected, and reassembled with new or refurbished components to meet OEM specifications, offering longer warranty coverage.

Question 4

Where do you deliver?

Accepted Answer

We deliver throughout Europe, including the UK, Ireland, and all EU member states. For other international destinations, please contact us for shipping options.

Question 5

How long does delivery take?

Accepted Answer

Standard delivery typically takes 3-7 working days within the EU. Express delivery options are available for urgent orders. Delivery times may vary based on your location.

Question 6

How are engines packaged for shipping?

Accepted Answer

All engines are professionally packaged on secure pallets with protective cushioning, moisture-resistant wrapping, and tamper-evident sealing. Insurance coverage is included with every shipment.

Question 7

What warranty do you offer?

Accepted Answer

Used engines come with a 90-day comprehensive warranty. Rebuilt engines are covered by a 365-day warranty. Both cover manufacturing defects and premature failure under normal use.

Question 8

What is not covered by the warranty?

Accepted Answer

Warranty does not cover damage from improper installation, normal wear items, contaminated fluids, overheating, modifications, or consequential damages.

Question 9

How do I make a warranty claim?

Accepted Answer

Contact our warranty department with your order details and description of the issue. Provide proof of purchase and installation details. Our team will evaluate your claim and arrange replacement or repair if approved.

Question 10

How do I place an order?

Accepted Answer

Browse our catalogue, select the engine you need, and submit an inquiry through our contact form. We'll respond with pricing, availability, and payment options within 24 hours.

Question 11

What payment methods do you accept?

Accepted Answer

We accept bank transfers, major credit cards, and PayPal. Payment terms can be discussed for bulk orders or business customers.

Question 12

Do you provide installation support?

Accepted Answer

Yes, our technical team can provide guidance on installation procedures, compatibility requirements, and best practices. We recommend professional installation by a qualified mechanic.

Question 13

Can you help identify the right engine code?

Accepted Answer

Absolutely! Send us your VIN code and we'll identify the correct engine specifications for your vehicle. You can also find the engine code on your current engine block.

Question 14

How quickly do you respond to inquiries?

Accepted Answer

We aim to respond to all inquiries within 24 hours during business days. Urgent technical matters are typically addressed within 2-4 hours during working hours.

Question 15

What are your business hours?

Accepted Answer

Our office is open Monday to Friday, 9:00 AM to 6:00 PM (EET). You can submit inquiries 24/7 through our website, and we'll respond on the next business day.

Frequently Asked Questions

Products & Engines

Shipping & Delivery

Warranty & Returns

Ordering & Payment

Technical Support

Customer Support

Still have questions?